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Introduction
Faced with the development of new communications tools, it is essential to be vigilant when it comes to protecting privacy. We are committed to protecting and respecting the confidentiality of the personal information we collect. 


Collecting personal information 

We collect personal information via the contact form.

The personal information we collect is captured via forms and through your interactions with our website. We also use, as described in the following section, cookies and/or logs to gather information about you


Forms and interactivity:

Your personal information is collected via the contact form.

We use the information thus captured for the following purposes:

  • Follow-up of a request
  • Statistics

Your information is also collected via your interactions with our website for the following purpose:

  • Statistics

Logs and cookies

We collect certain information via log files and cookies, mainly the following:

  • Operating system
  • Pages you have visited as well as requests
  • Time and day of visit

Use of such files enables us to:

  • Improve our services
  • Gather statistics

Right to object and to revoke

We are committed to offering you the right to object and revoke the use of your personal information.

The right to object is the possibility offered to Internet users to refuse the use of their personal information, which may be collected for certain purposes as mentioned in the section Collecting personal information.

The right to revoke is the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

To exercise these rights, you may contact us at info@topmed.ca


Right of access

We recognize a right of access and rectification to anyone wishing to consult, modify or delete information that concerns them.

To exercise these rights, you may contact us at info@topmed.ca


Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) Protocol
  • Access management - authorized persons
  • Network monitoring software
  • Computer backups
  • Digital certificates
  • Login password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations, in order to ensure the security of your transactions. However, since no mechanism offers absolute security, there always remains a risk in using the Internet to transmit personal information.